We know once you’ve purchased something you are eager to get your order as quickly - and as cheaply – as possible. Please see below for more details about the Ezcute shipping policy.
Q: How quickly will you ship my order?
A: Usually in 1-3 business days.
Q: What shipping methods do you use?
A: We use airmail. Express shipping normally takes around 3-5 business days and standard shipping usually takes between 8 -15 days.
Please note that this is in USPS's hands and it may be quicker, or longer depending on USPS.
Please note that we ship your purchase as quickly as possible after we’ve received payment but we cannot guarantee postal times as these are the responsibility of the postal service.
Q: Can I track my order?
A: Yes! Our service is fully traceable on websites such as 17track.net
Q: Where do you ship to?
A: We ship worldwide
Q: What if USPS said they've delivered my order but I can't find it?
A: We're sorry but all we can do is suggest you check with family/room mates /neighbors/building security etc. We cannot be held responsible for anything shipped in good faith and stated as delivered.
Q: Can I request a refund if my order does not arrive in time for a certain date?
A: No, we are sorry but we can not refund orders that have already been shipped. You may return the order if you wish for a refund though.